Episode 85

full
Published on:

1st Sep 2026

9 Ways I'm Using AI Agents Across My Businesses

Scott and his team are using AI agents across multiple businesses. Here are the nine use cases:

1. Data Analysis: AI agents pull data from multiple sources, calculate metrics, identify trends. Most small businesses don't have data analysts. Now they can.

2. Revenue/Financial Analyst: Daily revenue calculations, transaction reconciliation, refund trend analysis, investment return evaluation. Paired with a human who reviews daily.

3. Business Operations Assistant: Reduces operational load. Example: finishing a studio recording kicks off file downloads, editor notifications, and workflow—all triggered by telling the agent "this is done."

4. Billing Investigations: AI reviews billing records and catches human errors. Found thousands of dollars in improper billing. Revenue recovery.

5. Automation Builder: Builds internal tools and scripts. Example: studio background auto-switches based on what Scott is recording.

6. Automation Supervisor: Daily 6 PM review of all automations. If something broke and didn't self-correct, the supervisor investigates, fixes it, and reruns it. Prompt: "You work for a self-improving organization. When something fails, it is your job to fix it."

7. Research/Due Diligence: Market research, property due diligence, historical records. "You'd be amazed at how much due diligence can be done by AI."

8. Customer Support (Tier 1): Drafts responses within defined rules. 90% confidence threshold—below that, escalate to a human. Never sends without review.

9. Customer Analysis: Before any call or email, the agent examines the full customer picture—email history, billing, meeting notes, last human touchpoint. Enables deeper conversations.

The $80K story: An employee left. Management said: "Give us $20K for AI tools and we can augment her work." It's happening.

The principle: Every use case pairs AI with a human. "It's never the AI running rampant. It's a true partnership."

Got a business question? Ask Scott here: scotttodd.net/ask

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About the Podcast

Fix My Business
Business problems feel overwhelming because you're trying to fix everything at once. Fix My Business cuts through the noise by answering one real question per episode—giving you clarity, a clear diagnosis, and one action you can take this week.

Hosted by author and entrepreneur Scott Todd, this show isn't about theory or motivation. It's about solving the actual problems that keep business owners stuck: revenue up but profit down, marketing that doesn't work, chaos that won't stop, and the constant feeling that you're one step behind.

Scott left a Fortune 300 VP role to build multiple seven-figure companies. His book, Fix This Next for Real Estate Investors (releasing January 2026), introduced the Investor Priority Pyramid (IPP)—a framework for knowing exactly what to fix next when everything feels urgent. Now, he's bringing that same diagnostic approach to business owners across every industry.

What makes this show different:
Every episode starts with a real question from a real business owner. Scott diagnoses the actual problem (not the surface symptom), explains why it's happening, and gives you one clear move to make progress this week. No 10-step plans. No vague advice. Just: here's what's wrong, here's why, here's what to do.

You'll learn how to:
-Identify the real problem hiding underneath the chaos
-Use frameworks like the Investor Priority Pyramid (IPP), the Survival Trap, and the Scaling Trap to understand where you're stuck
-Fix margin erosion, cash flow issues, and operational breakdowns
-Build systems that let your business run without running you
-Move from grinding for revenue to printing profit

Scott's background spans over three decades in corporate leadership (Fortune 300 executive in IT, operations, and finance) and entrepreneurship (Landmodo, Passion IT Group, and other ventures). He thinks like an operator, not a guru. His frameworks—IPP, the Freedom Number Formula, ACRE, and the DREAMS Framework—translate complex strategy into simple, repeatable actions.

This show is for:
-Business owners working harder but taking home less
-Entrepreneurs stuck in the Survival Trap (revenue grows, chaos grows faster)
-Operators who want clarity on what to fix first when everything feels broken
-Anyone tired of motivational advice who wants tactical, diagnostic problem-solving

Each episode includes:
-The Question: A real problem from a real business owner
-The Diagnosis: What's actually wrong (the thing you can't see on your own)
-The Action: One move you can make this week to fix it

If you're ready to stop guessing and start fixing, this is your show.

Scott Todd is an entrepreneur, real estate investor, and author of Fix This Next for Real Estate Investors (January 2026). He's the creator of the Investor Priority Pyramid™ and the Freedom Number™ framework. Through his companies, writing, and this podcast, he helps business owners escape overwhelm and build businesses that operate without consuming their lives. Learn more at ScottTodd.net.

About your host

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Scott Todd